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Refund Policy

Last Updated: December 24, 2025
 

Stay On Top Pressure Washing is committed to providing high-quality service and customer satisfaction. Please review our Refund Policy carefully before booking services.

Pricing Adjustments

All prices provided are estimates. Final pricing may increase due to factors including, but not limited to:

  • Multi-story buildings

  • Heavy staining, grease, or oil buildup

  • Excessive mold, mildew, or algae

  • Limited access to service areas

  • After-hours or emergency service requests

Customers will be notified of any price adjustments before work proceeds whenever possible.

Minimum Service Charges

The following minimum service charges apply:

  • Residential Services: $175 minimum

  • Commercial Services: $250 minimum

These minimums apply regardless of job size.

Refund Eligibility

Refunds may be considered only under the following conditions:

  • Services were not performed as agreed due to an error on our part

  • The customer contacts us within 24 hours of service completion

  • We are given a reasonable opportunity to inspect and address the issue

Refunds are issued at the sole discretion of Stay On Top Pressure Washing.

Non-Refundable Situations

Refunds will not be issued for:

  • Services completed as requested and agreed upon

  • Dissatisfaction due to pre-existing conditions

  • Inability to fully remove stains caused by permanent damage, oxidation, or wear

  • Changes in scope discovered during service

  • Weather-related limitations

  • Refusal to allow correction or re-service

Re-Service Option

When applicable, we may offer a re-service instead of a refund. This allows us to correct any service concerns at no additional cost.

Cancellations & No-Shows

  • Same-day cancellations or no-shows may be subject to a service fee

  • Deposits, if collected, are non-refundable

Payment Disputes

Any charge disputes must be communicated directly to Stay On Top Pressure Washing before contacting your financial institution.

Contact Us

If you have questions about this Refund Policy or concerns regarding your service, please contact us:

Stay On Top Pressure Washing
📍 Central Georgia
📧 sotpressurewashing@gmail.com
📞 478-334-7611

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